In all my work I seek to deliver value by enlightening the mind or by eliminating pain points. Today I want to talk about eliminating pain points.
You eliminate pain points by understanding the other person’s point of view and simultaneously eliminating confusion and increasing comfort.
Find the common ground between you and your colleague and build on that to draw them into the information and experience that will enrich their life or work.
Make it easy in all that you do and there will always be a place for you. Making it easy for others is a value that anyone can deliver.
If you can eliminate the pain points of others, you can make even the most complex job easy.