Remain firm

You can quickly turn a profitable job/project/shoot, etc… into a money pit by giving the client a “deal.” Value-added bonuses are one thing. They can elevate a normal business deal into one the client remembers for a lifetime–for all the right reasons.

But if you overcommit because you’re afraid to remain firmly respectful when declining the client’s request for additional free work or a deal that’s a little too good, you will make a profitable job one that you remember–for all the wrong reasons.

Remain firm, don’t worry about the client getting upset. The most they will be able to complain about is that you wouldn’t give them a deal that only an idiot would take.